Frequently Asked Questions

What is your return policy?

Since each order is unique to each customer, it has no resale value. Therefore, all sales are final. If we verify that we made an error on our end, we will reprint the order. No refunds or credit. Customer must notify Graffster.com within six business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement, the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (such as rush printing or shipping) are non refundable, including those orders that are returned for any reason.